Our Commercial or Business Purposes for Collecting Personal Data

• Providing, Customizing and Improving the Workmate Platform

  • Creating and managing your account or other user profiles.

  • Processing orders or other transactions; billing.

  • Providing you with the products, services or information you request.

  • Meeting or fulfilling the reason you provided the information to us.

  • Providing support and assistance for the Workmate Platform.

  • Improving the Workmate Platform, including testing, research, internal analytics and product development.

  • Personalizing the Workmate Platform, website content and communications based on your preferences.

  • Doing fraud protection, security and debugging.

• Marketing the Workmate Platform

  • Marketing and selling the Workmate Platform.

• Corresponding with You

  • Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Workmate or the Workmate Platform.

  • Sending emails and other communications according to your preferences.

Other Permitted Purposes for Processing Personal Data

In addition, each of the above referenced categories of Personal Data may be collected, used, and disclosed with the government, including law enforcement, or other parties to meet certain legal requirements and enforcing legal terms including: fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities; protecting the rights, property or safety of you, Workmate or another party; enforcing any agreements with you; responding to claims that any posting or other content violates third-party rights; and resolving disputes.

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated or incompatible purposes without providing you notice or obtaining your consent. 

Categories of Sources of Personal Data

We collect Personal Data about you from the following categories of sources:

• You

  • When you provide such information directly to us.

    • When you create an account or use our Workmate Platform (subject to the restrictions on provision of Sensitive Information contained in our Terms of Use).

    • When you voluntarily provide information in free-form text boxes through the Workmate Platform or through responses to surveys or questionnaires.

    • When you send us an email or otherwise contact us.  

• When you use the Workmate Platform and such information is collected automatically.

  • Through Cookies (defined in the “Tracking Tools, Advertising and Opt-Out” section below).

  • If you download our mobile application or use a location-enabled browser, we may receive information about your location and mobile device, as applicable.

  • If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant services, such as information regarding when you are logged on and available to receive updates or alert notices.

How We Disclose Your Personal Data

We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data. For more information, please refer to the state-specific sections below.

• Service Providers. These parties help us provide the Workmate Platform or perform business functions on our behalf. They include:

  • Hosting, technology and communication providers such as Google and OpenAI.

    • Workmate’s use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

    • Google Workspace APIs are not used to develop, improve, or train generalized/non-personalized AI and/or ML models.

  • Analytics providers for web traffic or usage of the site. 

  • Security and fraud prevention consultants.

  • Support and customer service vendors.

  • Product fulfillment and delivery providers.

  • AI Foundation 

  • Payment processors.

    • Our payment processing partner Stripe, Inc. (“Stripe”) collects your voluntarily-provided payment card information necessary to process your payment.

    • Please see Stripe’s terms of service and privacy policy for information on its use and storage of your Personal Data.

Legal Obligations

We may disclose any Personal Data that we collect with third parties in conjunction with any of the activities set forth under “Other Permitted Purposes for Processing Personal Data” section above. 

Business Transfers

All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part). 

Data that is Not Personal Data

We may create aggregated, de-identified or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and disclose it with third parties for our lawful business purposes, including to analyze, build and improve the Workmate Platform and promote our business, provided that we will not disclose such data in a manner that could identify you.  

Tracking Tools, Advertising, and Opt-Out

The Workmate Platform uses cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser, tell us how and when you visit and use the Workmate Platform, analyze trends, learn about our user base and operate and improve the Workmate Platform. Cookies are small pieces of data– usually text files – placed on your computer, tablet, phone or similar device when you use that device to access the Workmate Platform. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s). 

Please note that because of our use of Cookies, the Workmate Platform does not support “Do Not Track” requests sent from a browser at this time.

We use the following types of Cookies:

• Performance/Analytical Cookies. Performance/Analytical Cookies allow us to understand how visitors use the Workmate Platform. They do this by collecting information about the number of visitors to the Workmate Platform, what pages visitors view on the Workmate Platform and how long visitors are viewing pages on the Workmate Platform. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Workmate Platform’s content for those who engage with our advertising. 

• Retargeting/Advertising Cookies. Retargeting/Advertising Cookies collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you. For more information about this, please see the section below titled “Information about Interest-Based Advertisements.”

You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some of the Workmate Platform and functionalities may not work. 

To explore what Cookie settings are available to you or to modify your preferences with respect to Cookies, you can access your Cookie management settings. To find out more information about Cookies generally, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/.

Session Replay Technology

We may use session replay technology in order to identify and resolve customer issues, to monitor and analyze how you use the Workmate Platform, to better understand user behavior, and to improve the Workmate Platform. By continuing to use the Workmate Platform, you consent to the use of session replay technology. If you would like to change your settings with respect to session replay technology, you can access your Cookie management settings by clicking [LINK].

Information about Interest-Based Advertisements

We may serve advertisements, and also allow third-party ad networks, including third-party ad servers, ad agencies, ad technology vendors and research firms, to serve advertisements through the Workmate Platform. These advertisements may be targeted to users who fit certain general profile categories or display certain preferences or behaviors (“Interest-Based Ads”). Information for Interest-Based Ads (including Personal Data) may be provided to us by you, or derived from the usage patterns of particular users on the Workmate Platform and/or services of third parties. Such information may be gathered through tracking users’ activities across time and unaffiliated properties, including when you leave the Workmate Platform. To accomplish this, we or our service providers may deliver Cookies, including a file (known as a “Web Beacon”) from an ad network to you through the Workmate Platform. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Web beacons allow ad networks to view, edit or set their own Cookies on your browser, just as if you had requested a web page from their site.

Data Security

We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.

Data Retention

We retain Personal Data about you for as long as necessary to provide you with the Workmate Platform or to perform our business or commercial purposes for collecting your Personal Data. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal Data. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.

For example:

• We retain your profile information and credentials for as long as you have an account with us.

• We retain your payment data for as long as we need to process your purchase or subscription.

• We retain your device/IP data for as long as we need it to ensure that our systems are working appropriately, effectively and efficiently.

• Workmate’s use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

• Google Workspace APIs are not used to develop, improve, or train generalized/non-personalized AI and/or ML models.

Personal Data of Children

As noted in the Terms of Use, we do not knowingly collect or solicit Personal Data from children under 18 years of age; if you are a child under the age of 18, please do not attempt to register for or otherwise use the Workmate Platform or send us any Personal Data. If we learn we have collected Personal Data from a child under 18 years of age, we will delete that information as quickly as possible. If you believe that a child under 18 years of age may have provided Personal Data to us, please contact us at support@workmatelabs.com.

Other State Law Privacy Rights

California Resident Rights

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at support@workmatelabs.com.

Nevada Resident Rights

Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.

EU, UK and Swiss Residents

Please note that the Workmate Platform is not currently available to residents in the European Union, United Kingdom, and Switzerland. Please do not attempt to provide us with any of your personal information if you are a resident of the European Union, United Kingdom, or Switzerland.

Contact Information:

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us at:

• www.workmate.com

• support@workmatelabs.com

• 1111B S Governors Ave STE 7583, Dover, DE 19904